We throw around terms like "information worker" and "knowledge worker" all of the time. So a common question I get is "What's the difference between information and knowledge? They're the same thing, right?"
That's a big, fat no. I had the pleasure of having dinner with Larry Prusak, Jonathan Spira, and Dan Rasmus last night -- three heavyweights in the world of knowledge management. Along with several customers and Microsoft folks, we discussed that very question at great lengths.
My conclusion: Knowledge = information + experience.
As an example: If you described a certain person to me, you could tell me their name, how tall they were, what they look like, etc. I have information. When I meet the person, I can experience them, and talk to them, and smell them, and understand what makes them tick. I have knowledge.
Another example (from last night's dinner): Getting and passing along information is much easier now than it was 400 years ago. But is learning a language any easier? Not really. There's more information available, but the learning process isn't any easier. Holding a book on Spanish is having information. Speaking fluently is having knowledge.
One more example: A recipe for making a cheesecake is information. Being able to apply that information and turn it into a nice dessert? That's knowledge.
I have one more example around sex, but I'll leave that one off the blog... 